The Bed Shop Jávea
Delivery
Complimentary Delivery
At The Bed Shop Jávea, we offer complimentary delivery on all bed orders. Every delivery is carried
out with care and professionalism, ensuring your new bed arrives safely and ready for your home.
Once your order is ready, our team will contact you to arrange a pre-agreed delivery date. We kindly ask that someone is present to receive the delivery and that access to the property is clear and suitable.To ensure a smooth delivery experience, please let us know in advance of any access considerations, such as stairs, narrow entrances, restricted parking, or gated properties. This allows us to plan your delivery efficiently and avoid delays.
Unsuccessful Deliveries
Our complimentary delivery includes one successful delivery attempt.If delivery cannot be completed due to customer-related circumstances — including absence at the agreed time or unsuitable access — a redelivery charge may apply. Any applicable costs willalways be confirmed before rescheduling.
Changes & Cancellations
If you need to amend or cancel your delivery, please contact us as soon as possible. Late changes or cancellations may incur a charge, particularly for orders already prepared or in transit.Please note that made-to-order and bespoke beds are produced specifically for you and are subject to our cancellation policy.
On Arrival
We recommend inspecting your order upon delivery. Should there be any concerns, please notify us within 24 hours so we can assist promptly.
